Privacy Policy

PRIVACY POLICY OF HAYTNIR.AM ONLINE WHISTLEBLOWING PLATFORM

This privacy policy has been compiled by the Armenian Lawyers’ Association (hereinafter referred to as the “ALA”), which operates the Haytnir.am online Whistleblowing Platform and is intended to better serve those who are concerned with how their personal data is being used on Haytnir.am Platform. 

The platform attaches much importance to privacy of its users. The content of the Platform and this privacy policy are regulated by the legislation of the Republic of Armenia. All the terms used on this Platform shall be interpreted as defined in the Republic of Armenia Law “On Protection of Personal Data” (hereinafter referred to as “the Law”). 

According to the Law, Personal data is any information relating to a natural person, which allows or may allow for direct or indirect identification of a person's identity.

In the sense of this privacy policy, an applicant is any person who submits an application (report) through the Haytnir.am platform by any means permitted.

In the sense of this privacy policy, a user is any person who accesses the Haytnir.am platform or makes a request to the Platform, unless the request made by him is considered an application.

To familiarize yourself with the methods to use, protect and otherwise store your personal data on the Platform, please read this privacy policy (hereinafter referred to as the Policy) carefully.

  1. Collecting Personal Data

The Platform collects information from you in the following ways:

  • When submitting an application (report) on the Platform, you select a method for submitting data. The user’s personal data becomes available to the Platform from the moment the user fills in and submits the application.
  • When you fill in the "Contact" form. The user's personal data becomes available to the Platform from the moment when the user fills in and submits the "Contact" form.
  • When you visit the Platform (in this case, the information is collected via "Cookies"). See details in Section 8 of this Policy.

Any information acquired through the methods mentioned above, is considered Personal Information/ Personal Data.

 

  1. What Personal Information do we collect

The following personal data of a natural person may be collected in the manner and for the purposes defined in this Policy:

  • First name, last name,
  • Date of birth,
  • Contact information (address, e-mail address, phone number, etc.),
  • Other (depending on what information the applicant (whistleblower) will disclose or what information will become clear from the documents submitted by the applicant).

 

  1. Use of Personal Data

The Platform may process personal data with or without automated technical means (including collection either stipulation or input or systematization or organization or storage or use or alteration or restoration or transfer or rectification or blocking or destruction of personal data or to carrying out other operations) for the following purposes:

  • Providing services of the Platform to the applicants, including taking measures to examine and resolve issues presented in the application;
  • Providing services of the Platform to the users;
  • Providing information, including news about activities, information about events, press releases , advice and other useful information;
  • Communicate and cooperate with applicants and users, including responding to their requests, such as those completed and submitted, via "Contact", provide notifications and updates on the progress of the application;
  • For internal purposes such as auditing, data analysis and research which will help to provide and improve services;
  • To monitor and analyze trends, usage and activity related to the Services;
  • For the purpose of notifying about the changes in information available on the platform;
  • To improve services and communication with applicants and users.

The applicant or user has the right to lodge a complaint with the competent local data protection authority if he/she believes that his/her privacy rights have been violated or if he/she has suffered as a result of unlawful processing of personal data.

 

  1. Protection of Personal Data

Your personal data is located in protected networks and is accessible only to a limited number of persons (employees operating the Platform) who have special access rights to such systems and are required to maintain the confidentiality of the specified information. We implement a variety of security measures when a user submits personal information.

 

  1.  Terms of personal data processing

The Platform will process the aforementioned personal data in accordance with the procedure established by RA legislation.

The Platform stores personal data:

  • As long as it is necessary to provide the applicant and the user with the opportunity to use the services of the Platform;
  • When the applicant and the user have contacted the Platform with a request or requirement through the Platform, for as long as is needed to respond to the question or request;
  • During the storage (archiving period) of documents containing the applicant's and user's personal data,
  • For any other period defined by the current legislation of the Republic of Armenia.

 

  1. Transfer of personal data

The platform may transfer the personal data of the applicant or user to third parties, including the competent authorities in whose jurisdiction the resolution of the issue raised by you is located, in case where the application is submitted in a way of reporting the data without hiding the Internet Protocol (IP) address of your device.

The persons hosting the Platform and other persons who support the operation of the Platform, implementation of activities, in the matters of providing services to the user are not considered third parties, provided that the mentioned persons are obliged to maintain the confidentiality of such data.

The Platform may disclose information in cases provided by law, for the purposes of enforcing the policies of the Platform, protecting the rights, property or safety of the Platform or other persons.

 

  1. Third Party Links

The Platform does not include or offer third-party services.

 

  1. Cookie Files

The Platform uses Cookie files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the website or service provider’s systems to recognize your browser, capture and remember certain information. They help the Platform understand your preferences based on previous or current site activity, which enables us to provide you with improved services. The Platform also uses cookies to compile aggregate data about the site traffic and site interaction, which helps to improve the site and develop new tools.

 

  1. Changes and Amendments to the Policy

Modify, supplement, and amend

The Platform reserves the right to unilaterally change and amend any provisions presented in the Policy without prior notice to the user. Any applicable modification will be posted to the user's attention in the relevant section of the Platform.

 

  1. Contact us

In case of any questions related to this Privacy Policy, please contact the organization operating the Platform, the "Armenian Lawyers’ Association" Non-Governmental Organization, using the options presented below.

Phone: (374 10) 54 01 99

E-mail: info@armla.am

Business days and hours: Monday - Friday, 9:00-13:00, 14:00-18:00